Saturday 04 December 2021
Cart is empty

Template Zens
Red Cyan Green Blue Orange Yellow
Layout Style

FAQ

Frequently Asked Questions

 

Below you can find the frequently asked questions that our castumer make.

 

If you don't find the answer to your question please write us from the link below: Contact us

 

1.   Are the watches used or new?
We are official dealer for Eberhard, Hamilton, Frederique Constant so for these brands we have new and used watches, for all the other brands we manage used watches but sometimes we buy form our customer watches that are never worn.
Ovewer our used watches are all serviced and polished so they are really one alternative to a new watch (click here to see the page of our laboratory).
 
2.   Are the watches with box and paper?
We have used watches with box and paper and watches with our box and our paper but all are 100% guarantee concerning originality.
On each watch it's specified if it comes with box and paper.
Our warranty guarantee you the originality, the right origin and the right operation for one years (you can also extend to 2 years).
 
3.   What does it mean bezel after market?
The after market bezel isn't a bazel made by Rolex but it's a bezel to customize your watch with diamonds or other precious stones.
 
4.   Are the leather strap original?
In the description of each watch it's spcified if the strap or buckle are original.
If the original leather bracelet isn't in good condition we substite it with a Morellato strap like the original.
 
5.   What are the shipping time?
We ship the watch only when we receve the payment on our account
The average time to receve the payment are:
- Credit card: time needed from our bank to verify the payment: 7 or 10 days.
- Bank transfer: Time for the money transfer 2 or 3 days.
At the time deifned up, you should add the shipping time that depend on the the city we have to ship; in Europe about 2 -3 days.
 
6.   Are the watches watherproof?
If the watch has a plastic glass or without the screw crown, we don't guarantee the water proof capability.
To be waterproof the watch must have sapphire glass, screw crown and at least 10 ATM waterproof capability.
 
7.   When do I have to make the service on the watch?
The mechanical watches need a service every 3-4 years .
 
8.   How can I pay?
You can see the payment methods at the link below: Payment
EV SSL Certificate